Frequently Asked Questions
How much is shipping?
For non-custom prints and note cards there is a flat rate shipping charge of $5.50.
Orders that contain only stickers will ship for free.
Local friends who would like to pick up their order and save on shipping can contact me and request a free shipping code before ordering.
Shipping for custom artwork is $15.00.
How do I request a custom painting?
To request a custom painting you will need to fill out a request form here. If you want a painting of a home, pet, person, or special place I will have you email a photo to me after I receive your request form. If there are any important details you want me to know, be sure to put those in the comment section of the form.
How long until my illustration is complete?
When I am ready to start working on your painting, I will send you an invoice. Once you pay it will take me approximately 2-4 weeks to complete your illustration. Be sure to let me know on the request form if you need your painting by a certain date.
Can you change colors in the painting that differ from the photo I send you?
Make note of any changes you may want in the “special instructions” section on the request form. If any of your change requests cannot be completed I will let you know.
Can I make copies of the original work I commission?
Artwork copyrights belong to the artist. However, if you would like prints of your illustration to share with family or friends, please contact me directly. I would be happy to have high quality prints made for you at a reasonable price. Thank you.
Can I cancel/refund a custom order?
When I am ready to start your painting you will receive an invoice. Once you have paid for your order and painting has begun, custom illustrations cannot be cancelled. My goal is for you to be happy with your custom artwork, and I strive to create art that reflects your special memory.
